Developing a health care system that puts the patient at the centre of care process involves bridging the gaps in healthcare delivery system and having interoperability at steering the digital services platform. A collaborative effort by care professionals from across the care continuum will bring about a massive shift in the way patient care services is given. In the digital era, access to knowledge and information is abundant, open and unrefined. A peer reviewed article published in the Canadian Pharmacists Journal highlights that "There has never been a greater need for people to access high-quality expertise about the effectiveness, safety and use of medications"*1 enhancing the need for certified professionals to be at the helm of delivering care.
"The collective influence of current health care trends and policies compels the profession of pharmacy to make fundamental changes in how it carries out its professional role to effectively and safely meet society's health care needs"*1
Technology is changing the way healthcare services are given to their patients. From bringing medicines to your doorstep to ordering repeat prescriptions online to transmitting prescription from the provider dashboard to the linked pharmacy directly and be able to message your care provider through the portal are some key highlights in Agastha's pharmacy management system.
A multi-layer process that requires various qualifications in workforce and strong technicians in a collaborative model coming together to deliver a service integral to primary care. Pharmacy is not just a medicine sale centre but involves various categories from procurement, inventory and stock expiry management to supply chain monitoring, real time prescription refills, sales and billing. Acentralized database that acts a pivot and provides a state-of-the-art software system designed to simplify a drugstore's daily task with role based customized dashboards, you select what you see, access and authorize. Some of the key features integrated into Agastha's Pharmacy management system include*3
A patient's medical data stored online allows care givers to provide well informed guidance and care plans accordingly. Similarly in pharmacy, a critical feature in the healthcare process is an essential component for both in-hospital care and at home. Keeping a stock inventory of medicines allows for clinicians to prescribe medicines instantly and at ease online while pharmacists can cross verify and ensure the supply chain is maintained and managed well.