The role of artificial intelligence in healthcare
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Why artificial intelligence (AI) is transforming the way clinical leaders deliver healthcare?
  • Utilizing technology to address the increasing demand for healthcare services amidst a decline in available human resources
  • Enables healthcare providers to dedicate more meaningful time to the communities they aim to assist, rather than being burdened by administrative tasks

From across multi specialties to emergency room services, outpatient visits and administrative services, Artificial intelligence is transforming healthcare. Some of the promising benefits include increased efficiency in patient care and provider experience. AI in healthcare is estimated to be a $188 billion industry by 2030*1. Often referred to as a "generation of new knowledge," artificial intelligence enables the more effective utilization of the vast amounts of data collected in this sector.

The healthcare landscape is in a constant state of evolution, now incorporating data analytics and decision support tools powered by artificial intelligence. This advancement encompasses not only smart decision-making and precision in notifications for diagnoses and treatments, but also extends to fundamental aspects such as accessing provider schedules, checking medication availability through inventory, and much more in automation of administrative processes*2. These innovations enhance efficiency for both healthcare providers and patients.

Studies have found that*3 :

  • 64% of patients are comfortable with the use of AI as a virtual assist to raise questions answered by support nurses / doctors
  • AI enables automation of mundane tasks in administrative workflows
  • AI aids in detection of suspicious insurance claims, missing billing costs and thereby prevents fraud that usually costs healthcare systems > 380Bn /year
  • Segregate data and scan through large datasets and provide better decision making and diagnostic support

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Artificial Intelligence isn't about replacing the efficiency of doctors or administration but reduces the human resources burden significantly ensuring that the doctors do not spend hours filling out forms and battling outdated administrative workflows* 5. The complexity in administrative EHR workflows is alleviated by automating redundant tasks, improving data accuracy, reducing errors or missing claims and improve overall efficiency.


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AI algorithms can classify and organize data in a secure manner and simultaneously delivery quality insights including predictive analysis and clinical decision support* 6.

Current electronic health record (EHR) systems, while capable of securely storing large units of data and facilitating extensive online clerical documentation, however often leave many users without the necessary tools to convert this data into meaningful insights that can support decision-making in real-time.

Some of the challenges highlighted for current EHR systems include* 7:

  • There is a deficiency in interoperability, raising concerns about the secure exchange of data between different platforms
  • The administrative workload has increased, resulting in a rise in digital documentation that contributes to excessive work and physician burnout
  • The existing systems possess restricted analytical capabilities

Achieve operational efficiency with AI powered EHR's by delivering real time operational insights, remote patient monitoring and one of AI's most impactful benefits is clinical decision support enhancements.

AI aims to restore the fundamental principle of healthcare, which is to provide "quality care for the patient," while also addressing the challenges of managing a high volume of patients and alleviating the "fear of burnout" among healthcare providers. "From diagnostics to treatment plans, drug discovery to personalized care -AI is transforming the way we approach health and wellbeing". AI is significantly enhancing the overall efficiency of the healthcare system* 8.


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In a context where healthcare resources are often limited, artificial intelligence has the capability to enhance processes, reduce costs, and streamline operations* 9. As technological advancements continue to progress, a cooperative approach involving all stakeholders-such as physicians, administrative leaders, and technology partners-can facilitate the delivery of optimal healthcare services to those seeking care from providers.

References
  1. *1 Cleveland clinic (2024). How AI Is Being Used to Benefit Your Healthcare. Health essentials AI in Healthcare: Benefits and Examples
  2. *2 Decimal solution (2025). The Evolution of EHR Systems: How Healthcare Records Have Transformed. Linkedin:Pulse The Evolution of EHR Systems: How Healthcare Records Have Transformed
  3. *3 IBM (2023). AI healthcare benefits. AI healthcare benefits | IBM
  4. *4 Ippocrateas (2023). The role of artificial intelligence in healthcare. AI in healthcare: find out the benefits
  5. *5 Athenahealth (2025). Unlocking AI's potential in healthcare. AI reduces healthcare administrative burdens | athenahealth
  6. *6 Shah, K. (2024). How AI is Transforming Electronic Health Records (EHRs)?. Solute labs. AI in EHRs: Using AI To Improve Electronic Health Records
  7. *7 Dhilawala A, (2025). How Will AI Affect Electronic Health Record Systems in 2025?. Galen data. How AI Will Transform Electronic Health Records in 2025
  8. *8 Walters Kluwer (2024). For healthcare, AI is less a revolution than an evolution. UptoDate. 2441681-for-healthcare-ai-is-less-a-revolution-than-an-evolution-pdf-9e33da59f0
  9. *9 Tuhin, M. (2025). How AI Is Transforming Healthcare: Diagnosis, Treatment, and Beyond. Science News today. How AI Is Transforming Healthcare: Diagnosis, Treatment, and Beyond