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Positive impact of EHR in health services and the role of Agastha as a technology arm, the future of Health Technology

Technological innovation is a key factor to delivering health in the best way possible to a population. Healthcare as a broad term refers to maintenance of health while health services comprises the organized provision of medical attention involving many stakeholders from clinicians to clinical care staff to human resources devoted to administration. Interoperability in health services continuously poses to be a key challenge in delivering quality healthcare across the globe. To give healthcare organizations the ability to do more with less is where Agastha steps in as the technology arm be it a multispecialty hospital, standalone clinic, laboratory or pharmacy.

Poor system interoperability is an issue in implementing EHR's even in high income countries *1. An article by Northeastern university highlights the benefits of EHR's system as summarised below:

  1. Quality of care improved with immediate access to patient medical history and demographics, a feature particularly helpful during emergencies
  2. Administrative efficiency achieved through scheduling appointments and billing made easy in one place
  3. Patient communication made easy for administrative queries and clinical care using the patient portal and telehealth features
  4. Reduces workload on human resources and medical errors
  5. Data security and accessibility using authorized login. Sensitive information is made available to authorized professionals accordingly

A study estimates the approximate cost to the medical industry with regards to medical errors is $20 billion each year*2 and that transparency across the spectrum achieved using Electronic Health Records will reduce this considerably. Having your medical information online allows healthcare providers and patients to access their health data with authorization from anywhere with internet access. One of the major advantages of using Electronic Health records not only propagates a greener environment but reduces the chances of data leakage and maintains privacy. Your information and communication with regards to any medical intervention and health is strictly personal.

A tale of technological enhancements, since the invent of EHR's patient care and outcomes have tremendously changed for the better revolutionizing healthcare practices over time*3. However, the COVID-19 pandemic really pushed all players in the healthcare system to really take notice of the tremendous benefit of going digital with your health information and processes. With the advent of computer technology in the 1970's and 80's the concept of EHR was conceptualized in a limited manner. The 1990's really changed the way electronic health records is consumed by users with the introduction of the HIPPA (Health Insurance and Portability) ACT in 1996. A sensitization bar to digitalizing healthcare processes was hence set and led to the rapid deployment of EHR's in the USA making many governments and policy makers to take notice of the numerous benefits of such recording to population health*3. And by 2017 adoption rates for EHR increased with the introduction of the HITECH (Health Information Technology for Economic and Clinical Health) Act further emphasizing on the benefits of technology in healthcare administration.

Agastha, powering healthcare efficiency: has been in the industry for over 20 years, continuously upgrading and leading the pack with over 35 certifications and HIPPA complaint. Replacing the paper based records, having a centralized storage of patient information has changed the face of communication between care providers and seekers for the better by providing a comprehensive view of patient's medical information. Agastha with a base in India started servicing EHR's in America now exapnding across the globe with our software running in clinics, hospitals, pharmacies and laboratories around parts of Dubai, Africa and India included. We provide region specific customizations across the service spectrum from language to payments and insurance policy integrations. Through our plug and plug suite of services adaptable to any healthcare setup or specialty, our Artificial Intelligence and Machine Learning capabilities allows healthcare organizations to make evidence-based decisions in improving the services portfolio and providing the best care continuum ready to take on the new era of HealthTech.

"EHR's can provide real-time updates on patient conditions, allowing healthcare providers to coordinate care more efficiently whilst improving care and coordination by providing alerts and reminders for preventive care and scheduled appointments"
References
  1. Li Edmond, Clarke Jonathon, Ashrafian Hutan, Darzi Ara and Leves Ana Luisa. 2022. The Impact of Electronic Health Record Interoperability on Safety and Quality of Care in High-Income Countries: Systematic Review. Journal of Medical Internet Researcg.The Impact of Electronic Health Record Interoperability on Safety and Quality of Care in High-Income Countries: Systematic Review - PMC (nih.gov)
  2. Boyles, M. 2023. 7 key benefits of EHR systems. Northeastern University Blog.7 Key Benefits of EHR Systems (northeastern.edu)
  3. Adeniyi O A, Arowoogun J O, Chidi R, Okolo C A and Babawarub, O. 2024. The impact of electronic health records on patient care and outcomes: A comprehensive review. World Journal of Advanced Research and Review.(PDF) The impact of electronic health records on patient care and outcomes: A comprehensive review (researchgate.net)