The patient portal is an online dashboard that connects patients to their providers virtually via a separate communication channel for messaging and also giving the patients access to provider schedules and appointments. A customized patient engagement suite, an easy access digital platform for your care seekers to monitor their everyday medical queries and profile with 24-hour access using their personal ID given at the time of registration.
EHR platforms have a growing market demand like with Keragon which is an AI - powered HIPAA compliant platform that aims to improve automation processes and overall workflow has now announced its first round of approved funding of 3 million USD*1. Companies like Agastha that have been driving the healthcare administrations digitally for two decades also keep updating their resources to cater to newer developments in the field. A patient's medical record such as diagnoses, tests, allergies, immunizations and treatment plans collected in a systematic manner into a centralized storage system online defines the Electronic Health Records (EHR). The rising demand and usage in EHR softwares has led to its customizations and expansion into specialty templates, however with technological advancements, the growth of the industry is amplified multi fold*1. Integration of tools that employ artificial intelligence and machine learning capabilities have shown promise and are revolutionizing the healthcare industry on the whole.
"Electronic health records have revolutionized communication and coordination of care in healthcare settings", however they are only a repository of patient information and provide an interface for healthcare operations with individual modules to be integrated*2 . EHRs over the years have shown promise to improve patient engagement and outcomes from a care provider perspective. On the other hand, is the patient portal which gives care seekers 24*7 access to their medical and personal health information including recent doctor visit history, appointment booking, insurance, payments and more across any device with internet using their login credentials. Using the patient portal one can access and update their personal information including updates like address and contact, access details like prescription refills and laboratory results*3 . Some of the key benefits of a patient portal include:
Patient portals are not just a view only patient information dashboard but play a larger role in improving the quality of care given by establishing a strong line of communication between care providers, specialty consultants, physicians and the patient (including their family contact given)*4. A product of "meaningful use", patients can check provider availability & schedule their appointments instantly, make enquiries from anywhere in the world and arrange e-visits with your doctor*4. The benefits and convenience that patient portals contribute in handling patient data enable their growing market presence*5.
"Additionally, the increased involvement of electronic health records EHR by healthcare organizations to enable their patients to be able to fetch data from single platform rather than visiting multiple portals is continuously contributing to the market growth."*5
As a standalone feature, the market size for patient portal is estimated at USD 19.3 billion by 2033*6. An advantage to both patients and providers to streamline tasks and reduce the administrative burden on human resources, patient portals are a central common factor for any hospital management system. Overall, the use of personalized patient monitoring systems like the patient portal module - remote monitoring of care seekers become more easier and they can take more responsibility of the healthcare journey with improved medical literacy, patient engagement and better-informed decisions and outcomes*7.